Join the Aesteem Team
Welcome to our Careers page! At Aesteem Aesthetics, we’re always on the lookout for talented individuals who are passionate about beauty, aesthetics, and providing exceptional client experiences. We accept applications year-round and continually update this page as new positions become available. Take a look at our current openings below. For more information or to apply, please email your resume to lauren@aesteemaesthetics.com.
Job Description | Client Coordinator (Full-Time)
Dallas, TX
About Aesteem
Aesteem is a med spa offering best-in-class aesthetic and wellness services, carefully curated for clients with discerning taste who prioritize expertise, elevated service, and unparalleled results in a safe, welcoming environment. We are intentional about every step of the client journey, from the first interaction to long-term treatment planning.
We are seeking a full-time Client Coordinator who serves as an integral brand ambassador and embodies our commitment to excellence. This person is meticulous, service-driven, and exceptional at building relationships that make clients feel at ease. The Client Coordinator sits at the center of the client experience, coordinating care throughout the year.
Position Overview
The Client Coordinator is the primary point of contact for Aesteem clients and is responsible for
scheduling, rebooking, post-care follow-ups, and overall client satisfaction. While occasional
inbound lead support may be required, the core focus is managing new and existing client
relationships, front desk operations, and retention initiatives that support consistent provider
utilization.
What Success Looks Like
- Clients are encouraged to pre-book following each treatment, with follow-up outreach completed monthly as needed.
- Appointments are booked efficiently to minimize gaps in provider calendars.
- Client communication, in person and digital, is clear, kind, and prompt.
- Post-care follow-ups are completed consistently and on time.
- The front-of-house is maintained as clean, warm, and inviting.
- More than 40% of existing members redeem services each month as a direct result of Client Coordinator outreach.
Core Responsibilities
Membership Management and Retention (Primary Focus)
- Proactively ensure members are scheduled monthly.
- Monitor membership usage and follow up on missed visits.
- Conduct rebooking conversations before clients leave.
- Maintain organized tracking of membership status and upcoming visits.
- Communicate treatment plan timelines clearly and confidently.
Client Experience and Front Desk
- Greet clients warmly and professionally.
- Maintain a polished, organized, and serene lobby environment.
- Coordinate schedules with providers to ensure smooth client flow.
- Audit daily schedules for optimization opportunities and confirm key appointments.
Lead Support (As Needed)
- Assist with inbound inquiries during peak volume.
- Support the sales team with timely follow-up when required.
- Educate clients on memberships, packages, and retail options when appropriate.
Operations Support
- Process payments accurately and efficiently.
- Maintain clean, organized front-of-house areas.
- Oversee laundry and basic operational upkeep.
- Monitor retail inventory levels and flag replenishment needs.
Ideal Candidate Profile
- 1+ year experience in a med spa or aesthetic practice (preferred).
- Strong organizational skills with consistent follow-through.
- Relationship-oriented, warm, and service-driven.
- Comfortable discussing treatment plans, memberships, and pricing at a high level.
- High attention to detail and strong time management.
- Spanish-speaking preferred.
- Professional appearance and polished communication style.
- Takes pride in maintaining elevated standards.
Compensation and Growth
- Competitive hourly pay plus performance incentives.
- Employee discounts on treatments and products.
- Ongoing education and growth opportunities.
